Invixium partners with SAP for its first automated store
Eve Goode
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Invixium has revealed that it has joined forces with SAP to deliver a touchless access control experience for The S.Mart Store.
S.Mart Store
S.Mart Store is SAP’s first fully automated, 24/7 self-service retail outlet, located at its Global Headquarters in Walldorf, Germany.
According to the company, the S.Mart Store represents SAP’s bold leap into intelligent retail innovation: a sustainable concept that redefines convenience by offering a frictionless, secure and completely unattended shopping experience.
At the core of its access control system is IXM TITAN, Invixium’s solution that is built for touchless user interactions.
“Convenience, security and exceptional user experience”
Andre Bechtold, President of SAP Industries & Experiences commented: “Our vision for the S.Mart Store demanded a technology partner who could keep pace with our timeline and match our emphasis on convenience, security and exceptional user experience.
“Invixium’s quick turnaround, readiness to customise and consistent support throughout the deployment played a valuable role in helping bring this innovative concept to life,” Bechtold concluded.
“Precision, speed and reliability”
Shiraz Kapadia, CEO & President of Invixium explained: “We are proud to be a part of SAP’s journey into the future of retail.
“This collaboration reflects Invixium’s ethos: to deeply understand real world needs, build transformative technology and deliver with precision, speed and reliability,” Kapadia concluded.
Grand reveal
The fully functional S.Mart store was ready in just four months from concept to completion.
The grand reveal took place on April 1, 2025, featuring keynote addresses from:
- Christian Klein, CEO, SAP
- Andre Bechtold, President of Industries & Experiences, SAP
- Carl M. Mittelman, COO, Aramark
The grand opening included an interactive Partner Marketplace, immersive store tours and a panel discussion.
IXM TITAN
As part of SAP’s pilot program, IXM TITAN devices were selected to provide a touchless entry experience for visitors.
The company says that after placing an order on the S.Mart app, shoppers will receive a unique QR code that can be scanned at the TITAN device at the S.Mart store entrance for instant access.
Shoppers then simply grab their products, check out and exit the store, which the company claims will make the experience fast, simple and effortless.
SAP states that Invixium’s solution stood out for its speed of implementation, customisability and integration with SAP’s ecosystem.
TITAN offered a perfect balance of security, speed and convenience, proving to be the right fit, the company adds.
